It was quite a learning curve. I wish I had taken screen shots because you can't go back and look. Live and learn. smile Rita



Originally Posted By: Virtual1
Those are probably some of the top two email issues I run into almost daily. We've had to get screenshots of the account setup, advanced account setup, and receive pages of all the local ISPs so we have them on hand. Never trust what they say over the phone. And all too often they give setup instructions on their web site for some other email client that presents the setup options differently, or some of the options not at all. (because they're relying on specific defaults in the email app they're showing the setup on)

Mail does a pretty good job of probing the servers and trying different things - it gets it right more often than not. Using auth or not, auth type, and even port usually it guesses fine. Using or not using the full email address isn't something it tries though.


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