I have just erased & downloaded again with the same results. I contacted them and explained what I had done so hopefully they will resolve the issue.
Because you are on Catalina is the reason you cannot follow through to the end.
Happy new year.
jaybass
Bizarre. Please keep us updated.
As I said, I couldn't open the app because I'm running Catalina, but macOS offered to open it, and that's as it should have been. I've got no idea about your extra steps to open, nor have I ever heard of anything lke them...whatever they are.
Happy New Year!
