I looked at the reviews for this product and in some of them there is a problem with connecting. crazy

There was also a suggestion to press and hold the Bluetooth connection button for 7 seconds to reset it, then try again.

On a Mac since 1984.
Currently: 24" M1 iMac, M2 Pro Mac mini with 27" BenQ monitor, M2 Macbook Air, MacOS 14.x; iPhones, iPods (yes, still) and iPads.