Do you know if their Customer Service or Technical Support is in-house or farmed out, way out?

The company should still insist on quality, but I would be curious.


On a Mac since 1984.
Currently: 24" M1 iMac, M2 Pro Mac mini with 27" BenQ monitor, M2 Macbook Air, MacOS 14.x; iPhones, iPods (yes, still) and iPads.