On another note, I got a message this morning: The operation couldn't be completed. PK download error error 3. I looked it up and got this: Would you recommend this or is there something else I can do? There were a lot of other posts on that page and all were people who had the same problem of Catalina not downloading even if they were going from Mojave to Catalina. It made them want Steve Jobs back to make heads rollhttps://www.icloud.com/iclouddrive/0AeusBln3weOwYZXCfvJHO3mw#RITA-V3_PDF! LOL!
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User profile for user: samahart samahart
samahart
User level: Level 1
(9 points)
Oct 19, 2019 1:54 PM in response to saied160
I read a lot of the posts with the same error and after being on the phone with Apple for a couple hours myself this is what worked (reinstall from macOS Recovery):
Fully shutdown Mac
Hold power on, Option+Command+R
You should see the spinning globe
You might also be asked to connect to a network
MacOS Utilities should open
Select “reinstall macOSâ€
It should show the Catalina update
If not, repeat this step (to remove the Mojave option)
This Apple link is helpful too:
https://support.apple.com/en-us/HT204904