I've actually had good, responsive luck with any number of companies other than Apple.
Apple has just plain got so many potential issues that they can't possibly deal with all of them on a one by one basis, so they use the bug report option to filter out the "minimal" ones, for which I can't blame them.
The new Great Equalizer is the SEND button.
In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
