OK, I did all those things to no avail. Another weird thing that is happening is that even if I can get to the "stars" and have them open, they stay on the original stars. In other words, when I click on 5 stars, 5 star reviews open up. If I then click on 3 stars, only 5 stars open. It just stays with the first choice. So weird. I'm still waiting for my friend with the same ISP to respond.
I did an experiment and opened Amazon on my iPhone. I had to tap the stars several times to see reviews, but finally they opened, but sometimes they don't. I turned off wi-fi and used my cellular data and the reviews worked fine! So, may it is my ISP???
Originally Posted By: artie505
Originally Posted By: freelance
What if Rita created a new user to see if the browser/Amazon problem follows her there? Or has this already been tried?
Or clearing the browser cache?
And I was just about to suggest a safe boot.
Troubleshooting is slowly becoming a lost art.
OK, Rita:
Clear browser cache:
Hit command-option-E
Quit Safari.
Launch Safari.
Try Amazon.
Log in to a pristine user account:
Go to System Preferences > Users & Groups (or whatever it's called in Sierra)
Enter your password to unlock the padlock.
If you've got "Guest User" in your sidebar enable it.
If not, click on the plus sign and create a new account. (Admin or not doesn't matter.)
