Originally Posted By: freelance
What if Rita created a new user to see if the browser/Amazon problem follows her there? Or has this already been tried?

Or clearing the browser cache?

And I was just about to suggest a safe boot.

Troubleshooting is slowly becoming a lost art.

OK, Rita:
  1. Clear browser cache:
    1. Hit command-option-E
    2. Quit Safari.
    3. Launch Safari.
    4. Try Amazon.
  2. Log in to a pristine user account:
    1. Go to System Preferences > Users & Groups (or whatever it's called in Sierra)
    2. Enter your password to unlock the padlock.
    3. If you've got "Guest User" in your sidebar enable it.
    4. If not, click on the plus sign and create a new account. (Admin or not doesn't matter.)
    5. Log in to whichever account you've enabled.
    6. Try Amazon.
  3. How to use safe mode on your Mac - Apple Support:
    1. Boot into safe mode as per instructions in linked doc.
    2. Try Amazon.
  4. Keep your fingers and toes crossed the entire time.
  5. Report back.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire