I bought BTT to do keyboard re-mapping for the top row of keys (F1 to F16).

The re-mapping was easy enough, so I know that it works as far as that goes. However, sometimes the settings revert back to the native state of the keyboard without any prompting from me to do so (i.e. I do not toggle off the BTT settings or quit BTT).

Although I can then re-start BTT, my customization doesn't always kick in again. Quite inconsistent and unpredictable . . . for which I am trying to find the answer.