A bit off topic, but I am taking this opportunity to shout out a compliment to Other World Computing. I purchased an external Thunderbolt 3 Envoy Pro EX SSD from them for use with Catalina so I could have two high speed SSDs one for Mojave and the other for Catalina. Unfortunately the drive had a faulty TB3 cable and was unusable for any purpose. An online chat with OWC tech support in which I described all of the troubleshooting steps I had gone through to eliminate my MBP as the source of the problem immediately and without question resulted in an RMA and free UPS return shipping label. I dropped the drive at a UPS store on Tuesday, OWC received it Thursday and the replacement drive shipped that same day. It could arrive this evening, but I expect delivery Monday.

My hat is off to OWC for their outstanding customer service and unbeatable product return policy.


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein