You'll get no argument from me that the "softwarizing" of the world has negative consequences.

But to assert that touch screens are more reliable—surely you jest. Ask around. You may be surprised at what you hear. Isn't it obvious? Flip a switch. Press a button. Cf. to touching a semi-responsive screen. Through menus, scrolling, following arrows back and forth, with screen and text that are often hard to read. How can that be progress?

Researching products is also different today. There are web sites such as Fakespot that claim to help you determine whether a review is legitimate or not. That's new.