When I phoned Epson, I originally spoke with someone in tech support. He then connected me to another person who specializes in my printer model. You might try the same approach.

Last edited by jchuzi; 02/07/19 11:40 AM.
Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365