IRA,
Please forgive my rudeness. I really do try to acknowledge those who have taken the time to help.
While I remain an Apple fan boy, I am a bit amazed that Apple continues to sell products with known (serious) defects, unless of course, Apple is convinced the resolution can be "promptly" done without need of a recall.
Still, I’ll keep a tight hold on my Zorkmids until significants improvements are made.