Originally Posted By: kevs
Thanks, adapter was not there.. so I'll get on Amazon.
I guess refurbished they don't provide?

If you bought your iPhone 7 from the Apple Refurbished Store you should have gotten exactly what's shown in the screenshot I posted.

If you didn't buy an Apple refurb, you may be out of luck.

Update: I just searched Amazon for refurbished iphone 7 and found...

Quote:
This is a Certified Refurbished product on Amazon Renewed
Certified Refurbished products are tested and certified to look and work like new, with limited to no wear, by a third-party refurbisher. The refurbishing process includes functionality testing, cosmetic inspection, and repackaging. The product is backed by a minimum 90-day warranty, and may arrive in a generic brown or white box. The product ships with a charger and cable, but does not include headphone, manual or SIM card. Accessories may be generic and not directly from the Manufacturer. Only select sellers who maintain a high performance bar may offer Certified Refurbished products on Amazon Renewed. (Emphasis added)

You apparently didn't buy an Apple refurb, and "does not include" apparently includes a headphone jack. (You also got a minimal 90 day warrantee, NOT Apple's 1 year, nor can you buy AppleCare if you want it.)

Personally, I'd return it!


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