Originally Posted By: pbGuy
I see the iOS version is 11.0.1. ...Is Apple's Files App installed on her iPad?

If no, download it from the App Store to see if it helps since Files links to files in iCloud. ...Not sure if it will help, but can't hurt.

Also, 150 docs is a lot. Maybe, you all are running into an issue with Family iCloud Storage Levels


Sorry, kind sir. I thought I had replied, but clearly I hadn't. Must not have clicked on the Submit button...

With regard to the Files App: It is not installed, but as my beloved does not keep documents in the Cloud, I don't see how that would help.

I do find it interesting that all the "bad" documents are over a year old. Can they be expiring? That seems most weird.

Curious & curiouser-

Harv
27" i7 iMac (10.13.6), iPhone Xs Max (12.1)

Those who can make you believe absurdities can make you commit atrocities. ~Voltaire