Maybe we could set up a time. I wonder how it works exactly. If it's like AppleCare, they point with a red arrow and I click where they point so they can see what's going on.
I'd be happy to try, but It'd be a waste of time, because the only thing I know about IMSP is how to spell it ; joemikeb's your go-to guy.
(With Citrix, the person on the other end can work my MBP if needed.)
MacBook Pro - M2, Ventura 13.6 Safari Tech Prev 17.0 Safari 16.6 Firefox 116.0.2 iPhone 7 Version 15.8
; joemikeb's your go-to guy.