The outcome of my episode in frustration won't make anybody else's purchasing experience a whole lot easier, but I hope it has cleared the air a bit.
OWC often changes the "guts" in its enclosures...market conditions, I imagine, so they don't post specific specs about some items, this disc drive, I suspect, being one of them, and I can't imagine that it doesn't negatively impact their sales to at least some degree.
It also screws up their rating system, because, by way of example, an enclosure that comes either empty or with multiple different "guts" gets rated as multiple different devices.
I don't know if it's feasible for OWC to do the extensive testing that would be required to make them a more credible seller, but it would certainly help if tech support could answer questions knowledgeably.
Last edited by artie505; 05/13/16 12:19 AM. Reason: Better
