most times account name and password is the same as email BUT if your friend is like most people and didn't change the initial sign up the password is likely his phone number-just the last 7 digits no hyphens.

att tech support can reset his log in password. Just don't ask them about bridge mode as they will tell you to set the router as bridge doesn't work or try to sell you the netopia or 2 wire wireless router combo. Both of which are *less than satisfactory*

What modem does your friend have?

Last edited by jepinto; 09/18/09 12:45 PM. Reason: euphemisms sound so much better