Plantsowner I have a couple of questions about your account
  • Is this account IMAP or POP (if you don't know look in Mail > Preferences > Accounts — select an account and it should indicate whether it is POP or IMAP.
  • If you look at the list of mailboxes in Mail is your Junk folder…
    • under one of your email accounts?
    • If yes is it the same account where the problem is occurring?
    • On My Mac?
  • Is this by any chance a Google Mail account?


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein