Thanks V1. Modem, Airport, computer all restarted and reset many times the other night. Spent most of my time the other night waiting for reboots. I swear his brand new Dell took at least 5-7 mins to restart and then another 5 mins to fully connect. All I heard for two hours was "I don't have two blue computers in my status bar. Whats wrong?" And he knows nothing about his PC beyond turning it on and getting online. No help at all. Couldn't even remember his account passwords. I'm pretty sure I know what I was doing wrong. I was trying to set up the AEBS using PPPoE. I found the online Airport manual at Apple. It says if the modem is handling the PPoE then the Airport needs to connect using DHCP. So that's what I plan on trying later tonight.
