I just realized what happened. I figure that he called tech support but the "specialist" didn't speak English very well and what he meant to say was "BOOT the computer".


Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365