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It just hit me, the Macs come with the hard drive not showing up on the desktop. I always go under Finder Prefs and put the hard drive(s) on the desktop. Double clicking on the drive icon and seeing the contents that way may help her. Also, I have Expose in Prefs set so the lower left corner shows just the desktop. It gets all the open windows out of the way if there is something on the desktop you need to find. It's useful.

She may not understand that all the folders she works with are in her user folder so if you bring up the Hard Drive and show her the User folder and that the sidebar folders are all in there, she may get a better understanding of how it all works.