Aside: Precisely how did you get Rapport "through a download from USAA"? Does that mean that you didn't have to visit Rapport's web site? (The only institution on Rapport's member list with which I deal is PayPal, and they've never even advised me of Rapport's existence.
It was via a download link from USAA but I did not check to see where the link was from.
If we knew what it was we were doing, it wouldn't be called research, would it?
