[quote=joemikeb]
Aside: Precisely how did you get Rapport "through a download from USAA"? Does that mean that you didn't have to visit Rapport's web site? (The only institution on Rapport's member list with which I deal is PayPal, and they've never even advised me of Rapport's existence.)
Alas, much is lost in the fog of time, but as I remember, USAA sent me email suggesting I install that critter and included the link to do so. I do know that I first called USAA Security and verified that they had indeed sent the email and recommended such. Exactly how I initially did so, ah, more fog. But I do not believe the DL was mirrored or hosted on the USAA site.
Re the mess about waiting for a prompt to install the update, just sounds like [more] incompetent tech support, at least to me.
