Rapport has been an ongoing nightmare for me, Harv; I've long since lost count of how many e-mails I've exchanged with tech-support.
No surprise there; that's been my experience. I have now quit mucking about with them. I had the "Safari quit unexpectedly while using the RapportDaishi.dylib plug-in" problem. I sent crash logs and references/links to several Mac sites containing postings of others with this same problem. Finally a call from the one of the Rapport
experts. He wanted Remote Access. As he already had my crash logs, I asked what else he intended to determine/see. He couldn't tell me, so I declined his invitation. For me, v3.6.1404.15 resolved the issue.
Despite shut downs & restarts, my auto DL still did not work correctly. Even if I manually checked, I was advised I was up to date (not so). Were it not that you mentioned v3.6.1404.16, I would still be on the previous version. Perhaps this latest version fixes my DL issue.
Of course, I suggested they announce/post their updates on MacUpdate and the like, but it seems that suggestion was not well received.
And I still can't find the link that references the current version number and the changes/fixes.
A visually impaired gent in my local MUG says that Captchas drive him (and his screen reader) nuts. Having such mid-stream is bizarre in the extreme. What are those Rapport folks thinking? Perhaps they were absent the day installers were discussed...