My Arris modem has no on/off button. When it was installed, the technician told me to unplug it for about 5 seconds if I have to reset it. I tried it, just to see what would happen, and it worked fine. It took a minute or two before all the indicator lights were properly lit but then all was well (and I was told to expect that time delay). BTW: It's best if you shut down the computer before performing a modem reset. Not only have the Time Warner techs told me that, but I have found it to be true from experience.


Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P700, Photoshop CC, Lightroom CC, MS Office 365