Thanks, gents. Your counsel is appreciated.
Indeed it was reading the Arris Tech/User Manual that confused me. For all the reasons Alternaut mentioned, I became confuseder and confusederer.
I find it [only] moderately reassuring that SuddenLink's telephone tech support staff is equally confused; nice but confused.
For now, I'll try to think of it as a cosmetic issue that has no true relationship to performance. But be assured, this matter will not be forgotten and is on my list for when I become King.