dkmarsh's "escalating what was now clearly an off-topic issue into equal billing by posting the output of traceroute and asking for help interpreting it" just coalesced in my head, and I now see that a second apology is in order, sandbox...
I posted that traceroute only to see if it included any info that might help explain my inability to connect to IOGEAR, not because I wanted it translated into English, thus the reason I didn't understand your two responding posts... You were answering a question I didn't know I'd asked.
Now that I understand what happened I understand your posts and thank you for taking the time to respond.