A quick update, which is a lack of progress -
I've attempted adjusting the Port Mapping settings, although I'm not sure I'm entering the correct ports - and, I've not received confirmation from my inquiry at Polycom's forum about the correct ports (regarding Polycom's RealPresence Desktop 3.0 as I've got Release Notes which have some different port details).
Since making several adjustments, I'm still unable to receive video / audio when connecting a video call.
So, I'm stuck...
While I realize responses in this Forum can't confirm the exact Ports needed by Polycom's video software, I remain hopeful about confirming correct setup (entering TCP & UDP ports) of Port Mapping in my AE setup.
Again if there's a way to now show snapshots of the particular, AE tabs, I'd like to provide them as they may be helpful to those who've previously attempted assistance. ...How can I do this?
