He does have a security system. He had a router but Verizon could not get the thing to work with the router in place. Thanks to everyone. I will print this out for him. He probably needs a phone wonk if he wants it any better because Verizon support in NYC is kind of "as the crow flies" and leaves behind.

BTW: I live in the CITY of redundancy. (New York New York)

Last edited by slolerner; 09/01/09 04:16 AM.

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