After doing some checking and thinking, I realized that what probably happened was I wasn't paying full attention and entered a longer password than was permissible, but instead of flagging it, Vanguard accepted it but only registered the first n characters, and I never realized what had happened until I tried to change it at a later date.

That's a hell of a way to protect customers' security... Allow them to think they've established secure passwords when, in fact, they haven't.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire