.....if they don't reply to their "contact us" link/facility?
I've heard or read "Put your business on the internet to attract customers..." and "If you're not on the internet you're not in the game (or words to that effect)"
Oh? Just totting up, in the last few weeks I have contacted a range of firms via their websites and had zero response. So why have a website?
A Tree Surgeon (spiffy looking website, though)
Various hotels around Europe
A firm of fruit juice manufacturers/retailers
A world-wide white-goods manufacturers/retailers (rubbish website IMHO)
Oh, and, of course, that global conglomerate, see threads passim.
Are they in the "game" or not? It seems to me they take the trouble to put up a website then take no trouble to administer it. Hey-ho, the world is full of tree surgeons, hotels, fruit juicers, white goods retailers and conglomerates. If customers get no response from their "contact us" buttons/links, they'll go elsewhere. Therefore, their website-response-fail is really bad advertising.
Replies to this welcomed. Thanks.
