That lasted through three generations of management and into the fourth. Some where along the way the Board of Directors decided their customer was Wall Street, not the person who bought our product.
That's the path any publicly traded company will eventually take, I suspect, whether it wants to or not. You could argue that public corporations are legally compelled to; any public corporation that fails to maximize returns for its shareholders can end up being sued by its shareholders, after all.
It leads to a legal environment in which corporations are obligated to act like sociopaths.
