It amazes me that anyone at all savvy could really believe that Microsoft's (alleged) IT support would have the telephone numbers of all their licensees, AND be monitoring their on-line activities. All billions of them.
This kind of scam does
not target those with any level of technical knowledge. It is aimed at persons like my sister-in-law who considers a toaster to be high-tech and at the same time happily does Google searches, Facebook chats, email, and writes her memoirs on her MacBook Pro. Given those I know and work with I would have to say she is easily within one standard deviation from the norm as far as technical expertise goes. On the other hand many of those who hang out here are somewhere out on the tails of the technical knowledge standard distribution probably two or three standard deviations from the norm.
