Thanks, Jon. I downloaded the printer repair and ran it. It didn't help. I haven't used my test account because (I know it sounds silly) I'm afraid I can't get back into my regular account.
I'm hoping for another solution.
Rita
MacBook Pro - M2, Ventura 13.6 Safari Tech Prev 17.0 Safari 16.6 Firefox 116.0.2 iPhone 7 Version 15.8