Home Forums Networks & Cross-Platform Networking Entourage 2004 Freeze

Any luck with trashing preferences? She might like to trash Entourage.plist and the whole Microsoft folder in the user>library>preferences. How about another account?
An easier way to see if the prefs are corrupted could be to add a new account in Entourage with a new name, configure it the same way as the old one and see if it works. If no, check the prefs, if yes, delete the old one.
Tell us how it goes.