What I really meant is that I refuse to accept, until, of course, it's rammed down my throat, that Apple's much-vaunted, world-class Customer Support has been reduced to having to tell customers such as grelber who may have their HDs go south on them that their only option is to unplug their Macs, carry them down the road or across town, and borrow somebody's broadband...
In grelber's shoes, would you find the option of buying a $70 thumb drive an acceptable alternative to the free discs you used to get with a new Mac?
Same end, in my view, anyhow... In this one particular instance, Apple Customer Support has been reduced to clown status.
I think we maybe ought to drop this discussion at this point and wait for some real-world reports; I suspect that Apple will come up with something when the skata starts hitting the fan.
The new Great Equalizer is the SEND button.
In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
