Originally Posted By: tacit
Is your default browser set to Firefox or Safari?

My default browser is set to Firefox 7.1.

Originally Posted By: tacit
Also, go to your home folder. Inside your home folder, open Library, then Preferences. Delete com.apple.help.plist and com.apple.helpviewer.plist.


Remember: I'm using 10.7.1*, so none of your proposals can be carried out. I can see all those items (including some others suggested for deletion in the X Lab article recommended by jchuzi) and even 'select' them; but deletion attempts result in the 'gong'.

* Library in home folder is 'hidden' (ie, not accessible); it can be placed (and made 'visible') under Favorites in Finder sidebar, but the system will not allow deletions at any level.
Ergo, I'm screwed. (What else is new with Lion?!)