> Given my prior experience with alsoft's tech support, I'm not going to bother with bringing this up with them.

Funny you should say that. tongue

It took three weeks and three e-mails to get a rise out of them aboout DiskWarrior Automatic Diagnostics, and it's been 8 days since I sent them the log for which they asked.

I must say, though, that they were responsive when I contacted them about an earlier (still unresolved after three years) issue.

The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire