> I love how the customer played innocent, acting like this was a manufacturing defect as though the sheer devastation to the connector wasn't noticeable.

When my daughter was working as Mac tech she took one whiff of a machine she was given to work on, called the customer, and asked whether he had a cat.

"Why are you asking?" he replied.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire