When you say syncing is turned off, is that syncing in the MobileMe preference pane or on your iPhone did you go to Settings > Mail, Contacts, & Calendars and turn off Contacts? Those are not exactly the same thing.

New but still related questions.
  1. How long has it been since you completely powered your iPhone down and restarted?
    1. Press and hold the power button at the top right of the iPhone until the Shutdown slider appears
    2. slide the slider all the way to the right and wait until your iPhone completely shuts down
    3. After the iPhone completely shuts down press and hold the power button until the Apple logo appears on the screen
  2. How long has it been since you connected you iPhone to your Mac then in iTunes selected the iPhone and "Reset to factory default"?
    1. With your iphone connected to your Mac click on your iPhone in iTunes
    2. On the information screen that appears in iTunes click on the "Reset to Factory Specs" button
These are standard first line problem solving steps any time an iPhone, iPod Touch, or iPad is eve peripherally involved. The best part is the reset process will first back up your iPhone, iPod Touch, or iPad and after resetting will reload all the data so you don't lose anything.

If neither of these steps appear to resolve the problem, you may need to completely reset all the sync data on MobileMe. To do that...
  1. On your iPhone Settings > Mail, Contacts, Calendars: turn off all the sync items
  2. On your Mac:
    1. System Preferences > MobileMe > Sync Uncheck the item to Synchronize with MobileMe
    2. click on the Advanced button at the bottom of the preference pane
    3. Select your Mac and click on Stop Syncing Computer
    4. When prompted click on Unregister this computer
    5. Close System Preferences
  3. In the /Applications folder on your Mac launch iSync
    1. If any devices are listed select them and remove them from the sync list.
  4. Open AddressBook and be sure all the entries are correct.
  5. In System Preferences > MobileMe > Sync
    1. Set the sync interval to Manually
    2. Check the items you want to sync
    3. Click on the Advanced Button
    4. Click on Reset Sync Data...
    5. Select the icon representing your computer or the arrow that points from your computer to MobileMe
    6. Click on Sync
    7. Replace data on MobileMe
    8. When the sync completes change the sync interval to Automatically
  6. On your iPhone Setttings > Mail, Contacts, & Calendars turn everything ON
After this you are certain to get messages on you Mac warning of synchronization conflicts. Always choose to replace the data on MobileMe with the data from your computer. This will cease after a few days and hopefully you will be back to normal.


If we knew what it was we were doing, it wouldn't be called research, would it?

— Albert Einstein