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 Mail stopped on iPad, still on iMac
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
Yesterday my wife found she could not send or receive email on her iPad Mini 2 (Model FE276 C/A OS 12.4.8) although mail works fine on her iMac account. I've been through the iPad and have double-checked passwords et cetera, but to no avail.
Any ideas about what else to look at?
Last edited by ryck; 11/24/20 02:57 AM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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Re: Mail stopped on iPad, still on iMac
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Joined: Aug 2009
Likes: 8
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Joined: Aug 2009
Likes: 8 |
As scary as this may sound, as long as the account is IMAP, delete and add the account back on to the iPad.
I have successfully done this on iDevices to correct Mail accounts that seem to go dead.
On a Mac since 1984.
Currently: 24" M1 iMac, M2 Pro Mac mini with 27" BenQ monitor, M2 Macbook Air, MacOS 14.x; iPhones, iPods (yes, still) and iPads.
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Re: Mail stopped on iPad, still on iMac
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
.... as long as the account is IMAP, delete and add the account back on to the iPad. Gave it a try....account is delated but can't add it back in. Unfortunately, she now does not have a functioning mail account on the iMac either. Rats.
Last edited by ryck; 11/24/20 09:55 PM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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Re: Mail stopped on iPad, still on iMac
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Joined: Aug 2009
Likes: 14
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OP
Joined: Aug 2009
Likes: 14 |
....she now does not have a functioning mail account on the iMac either. Fixed it.....by changing the password. And, before you ask, I have no idea why that worked. However, I think the entire matter is an issue with the provider as the system now does not recognize the password in my mail account. I'm with an outfit called Telus and mail is definitely not their strong suit. Update; Nope....that hasn't done it either, we're back where we started. For now I have her using the webmail site rather than the Mail app.
Last edited by ryck; 11/25/20 04:48 PM.
ryck
"What Were Once Vices Are Now Habits" The Doobie Brothers
iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Sonoma 14.4.1
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
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