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iPhone 6 - Call Forwarding issue
#56570 10/18/20 04:09 PM
Joined: Aug 2009
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ryck Online OP
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Joined: Aug 2009
Likes: 1
My wife and I both have iPhone6 although my current iOS is 12.4.8 while her's is 12.4. We do not have a Call Forwarding option with our carrier.

However, I am having problems with my iPhone being unable to toggle off the Call Forward function (Settings>Phone>Call Forward) without doing a reboot. If I don't reboot, and check the Call Forward status, I just have an interminable spinning wheel and am unable to receive calls. I only became aware when I got home from a walk and my wife she said got a call from someone trying to reach me but couldn't.

Anyone else having a similar issue with 12.4.8?

Last edited by ryck; 10/18/20 04:10 PM.

ryck

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Re: iPhone 6 - Call Forwarding issue
ryck #56575 10/19/20 07:35 PM
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ryck Online OP
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Okay....so, I've done a bunch of stuff, but to no avail. Call Forwarding simply toggles on of its own accord. Since it was happening with both phones I updated my wife's iOS to 12.4.8 so that I'd be dealing with apples to apples (Did I really say that?). The fact that the same issue is on both phones leads me to think the problem must be with the common denominator - the software. Any thoughts?

Apparently, we're not alone, although I don't see our specific problem here.

Last edited by ryck; 10/19/20 07:45 PM.

ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
Canon MX710 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 1TB LaCie USB-C
Carbon Copy Clone on 500GB OWC Mercury OTG Pro
Re: iPhone 6 - Call Forwarding issue
ryck #56589 10/21/20 10:59 PM
Joined: Aug 2009
Likes: 1
ryck Online OP
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Joined: Aug 2009
Likes: 1
I learned two things while looking for a solutions. First, there are a lot of people having this problem, so I assume some may have come here looking for a solution. The second thing I learned is good news for them - the answer might be simple.

At a few places I saw that people went to their carriers for a code, typically octothorp, octothorp, some digits, octothorp. The formula remained the same but the digits changed from one carrier to another. I gave my carrier a call even though Call Forwarding is not in my package of options. They provided a code (octothorp, octothorp, some digits, octothorp,), which I entered by using the dialer and, after several hours, the code continues to keep Call Forwarding turned off.

Last edited by ryck; 10/22/20 03:48 AM.

ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
Canon MX710 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 1TB LaCie USB-C
Carbon Copy Clone on 500GB OWC Mercury OTG Pro

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