An open community 
of Macintosh users,
for Macintosh users.

FineTunedMac Dashboard widget now available! Download Here

Previous Thread
Next Thread
Print Thread
Safari 14 Bug # 2 ?
#56214 09/21/20 06:18 PM
Joined: Aug 2009
Likes: 1
ryck Online OP
OP Online

Joined: Aug 2009
Likes: 1
I tried to send a message to a business that required a Captcha box be clicked. When clicked I got the rolling blue circle which seemed that it never wanted to end. Then I used my iPad to go the same site and the Captcha worked just fine.

Last edited by ryck; 09/21/20 06:19 PM.

ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
Canon MX710 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 1TB LaCie USB-C
Carbon Copy Clone on 500GB OWC Mercury OTG Pro
Re: Safari 14 Bug # 2 ?
ryck #56215 09/21/20 06:32 PM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
The first thing to try is to restart and see if it happens again. Restarting can solve a lot of problems. That said, I had a similar problem in Mojave with Safari (the captcha screen went blank). I filed a bug report in my Developer account with Apple. They were very prompt in replying and asked for several more pieces of information. The next update to Safari fixed it. I don't know if this applies anymore, but you could try it. Another tack is to phone Tech Support at 800-275-2273. I have found them to be very helpful.


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: Safari 14 Bug # 2 ?
jchuzi #56217 09/22/20 12:28 AM
Joined: Aug 2009
Likes: 1
ryck Online OP
OP Online

Joined: Aug 2009
Likes: 1
Originally Posted by jchuzi
The first thing to try is to restart and see if it happens again. Restarting can solve a lot of problems.
But not in this case....same result, blue circle over and over.

Originally Posted by jchuzi
Another tack is to phone Tech Support at 800-275-2273. I have found them to be very helpful.
I'll give that a try. Thanks for the number...I'll also save it in my organizer for future reference.


ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
Canon MX710 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 1TB LaCie USB-C
Carbon Copy Clone on 500GB OWC Mercury OTG Pro
Re: Safari 14 Bug # 2 ?
ryck #56324 10/01/20 10:30 AM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
Ever solve your problem, ryck?

I recently found out that I"ve got it too.

At first I thought it was NYC 311, which wouldn't have surprised me, but it works in Firefox.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Safari 14 Bug # 2 ?
artie505 #56325 10/01/20 10:55 AM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
I haven't seen this issue since Mojave. Have you emptied the Safari cache? Disabled extensions to see if one of them is the cause?


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: Safari 14 Bug # 2 ?
jchuzi #56364 10/04/20 03:24 AM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
Not ignoring you, Jon. Your suggestion is appreciated but will have to go untested 'til the next jerk parks outside my window and blocks emergency access to half of my building.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Safari 14 Bug # 2 ?
artie505 #56366 10/04/20 11:12 AM
Joined: Aug 2009
Likes: 1
ryck Online OP
OP Online

Joined: Aug 2009
Likes: 1
Originally Posted by artie505
Ever solve your problem, ryck?
Not yet. Where it had occurred at a particular site, I recently had it happen at another although, at the new site, it was different.

At the first site, the Captcha simply did not work. At the recent site the Captcha worked once but, when I tried to go in a second time, it did not. However, at the second site when I shutdown Safari (V 14.0) and rebooted it, the second site Captcha did work. Note: The second site was a government site for voter registration and perhaps the site was being cautious. The first attempt was my registration, the second my wife's.

Jon provided an Apple number to try but, with my slowness issue (computer, not me) and pressing matters related to my Pensioners coalition, the Captcha problem had to get to the back of the line, so I have not yet called.

Last edited by ryck; 10/04/20 11:20 AM.

ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
Canon MX710 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 1TB LaCie USB-C
Carbon Copy Clone on 500GB OWC Mercury OTG Pro
Re: Safari 14 Bug # 2 ?
ryck #56367 10/04/20 11:29 AM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
Have you tried disabling extensions, content blockers in particular, I'd think, as per Jon?


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Safari 14 Bug # 2 ?
artie505 #56385 10/06/20 06:10 AM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
My first experience was with NYC 311, and now PayPal is asking me to complete a Captcha, and I'm again seeing the same endlessly spinning blue circle both with content blockers and all extensions disabled.

No problem with either site with Firefox.

Giant PIA! frown


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Safari 14 Bug # 2 ?
artie505 #56386 10/06/20 10:42 AM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
It may be time to file a bug report with Apple. You can also try Tech Support at ‭(800) 275-2273. The few times that I have phoned TS, the results have been excellent.


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: Safari 14 Bug # 2 ?
jchuzi #56387 10/06/20 10:52 AM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
I should have mentioned that I've filed feedback. I don't think an actual bug report wouldn't be appropriate in this instance.

Nor do I don't think tech support will be able to contribute anything any more useful than what you've already contributed, so I won't bother with them.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Safari 14 Bug # 2 ?
artie505 #56390 10/06/20 02:47 PM
Joined: Aug 2009
Likes: 1
ryck Online OP
OP Online

Joined: Aug 2009
Likes: 1
Originally Posted by artie505
I should have mentioned that I've filed feedback. I don't think an actual bug report wouldn't be appropriate in this instance.
I have installed the recent "macOS Mojave Supplemental Update, Safari 14 with bug fixes" and tried again at the site where the Captcha was reliably not functioning. It now works.


ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
Canon MX710 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 1TB LaCie USB-C
Carbon Copy Clone on 500GB OWC Mercury OTG Pro
Re: Safari 14 Bug # 2 ?
ryck #56393 10/06/20 03:47 PM
Joined: Aug 2009
Likes: 1
Online

Joined: Aug 2009
Likes: 1
Originally Posted by ryck
Originally Posted by artie505
I should have mentioned that I've filed feedback. I don't think an actual bug report wouldn't be appropriate in this instance.
I have installed the recent "macOS Mojave Supplemental Update, Safari 14 with bug fixes" and tried again at the site where the Captcha was reliably not functioning. It now works.
Any idea when the Catalina update is coming? tongue


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

Moderated by  alternaut, dianne, MacManiac 

Link Copied to Clipboard
Powered by UBB.threads™ PHP Forum Software 7.7.4
(Release build 20200307)
Responsive Width:

PHP: 7.3.15 Page Time: 0.038s Queries: 41 (0.030s) Memory: 0.7608 MB (Peak: 0.8604 MB) Data Comp: Zlib Server Time: 2020-10-30 08:17:01 UTC
Valid HTML 5 and Valid CSS