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#7819 - 01/22/10 08:58 AM security update 2010-001 can be deadly!
Virtual1 Offline


Registered: 08/04/09
Loc: Iowa
I've never seen a case in the past where an apple software update would run on a system it wasn't meant to, until now. The 2010-001 update comes in two flavors, one for 10.5 (161mb) and one for 10.6 (22mb). The 10.6 update will rightly refuse to run on a 10.5 system, but the 10.5 update WILL try to run on a 10.6 system. I made the mistake of downloading the update on a 10.5 machine and dropping it with a flash drive onto all our demos, several of which were 10.6.

It will get about 2/3 through the install and stop with a nonspecific error. Even the detailed install log doesn't tell what went wrong. The computer will not be able to launch apps and will not shut down via the menu, a power cycle is required to restart it.

And it will boot to the spinning gear forever. Safe boot and the 10.6.2 combo updater (applied from another booted disk) have no effect, archive and install of 10.6 is required to fix it.

I had just finished running the updater on the 27" imac when I noticed the 21 wasn't getting past the gear, and decided to wait it out to make sure Bad Things weren't afoot. Glad, I'd have had 5 more machines to fix otherwise...

I also note that 10.6 installer lacks the Options button and doesn't let you specify A&I, it appears to always do it. This means there's no way to do an A&I without retaining users and network settings, if your network settings have become trashed and A&I is migrating them over as corrupted. I talked with Apple about this problem to report it and also discussed the A&I option lacking in 10.6 and apparently they're also finding that troublesome on the applecare line. BTW this also means if you want to do an erase and install, you need to go into disk utility and format the drive and return to the installer. The applecare rep I spoke with speculated this change was made to make it harder to accidentally do E&I.
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#7888 - 01/23/10 06:36 PM Re: security update 2010-001 can be deadly! [Re: Virtual1]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
Thanks for the info! Another bad story. My son updated software two days ago through Software Update on his MBP 2007 2.3 GHz, 2 GB RAM running 10.6.2. It included the Security Update 2010-001. Today, the computer could not start. The gray startup screen was replaced by the dreaded dark screen with a message to restart. The restart did not do anything. Starting in safe mode was not successful (confirm the above post). Disk Warrior DVD took about half-hour to work but did not go past the gray screen with Apple logo. Then suddenly it started normally, and I was able to insert SL install disk, reinstall software and reapply combo 10.6.2. Then applied the recommended updates except the SU. So far, so good.
I would not install this update and will wait until the next ones comes out.


Edited by macnerd10 (01/23/10 06:37 PM)
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Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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#7969 - 01/27/10 05:49 PM Re: security update 2010-001 can be deadly! [Re: macnerd10]
tbrkopac Offline


Registered: 01/27/10
Loc: BC
[color:#3333FF]How did you manage to get your imac up and running again? I only get an image of a lock, or the apple with the twirling circle. Tried all the suggestions, but can't even get my disk drive to read the original disk. I've tried 3 different keyboards to no avail!!![/color]


Edited by tbrkopac (01/27/10 05:56 PM)
Edit Reason: new to this, not sure how my post appears
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#7971 - 01/27/10 08:52 PM Re: security update 2010-001 can be deadly! [Re: tbrkopac]
alternaut Offline

Moderator

Registered: 08/04/09
Originally Posted By: tbrkopac
Edit Reason: new to this, not sure how my post appears

The UBB markup consists of start and end tags affecting the text between them. You've used 3 color tags, the second of which (color:#3333FF) is disabled by the first (color:#330033) making it appear in the body text of the post. The third (color:#3366FF) affects an end tag (/color) due to its position relative to other tags. The 'surrounding' font and first color tags affect the entire post with the exception of that end tag.

Changing bracket type to disable and show the markup you got this:

(font:Georgia)(color:#330033)(color:#3333FF)How did you manage to get your imac up and running again? I only get an image of a lock, or the apple with the twirling circle. Tried all the suggestions, but can't even get my disk drive to read the original disk. I've tried 3 different keyboards to no avail!!!(/color)(color:#3366FF)(/color)(/color)(/font)

'Excess' markup is indicated in red; removing it yields what you may have intended:

(font:Georgia)(color:#330033)How did you manage to get your imac up and running again? I only get an image of a lock, or the apple with the twirling circle. Tried all the suggestions, but can't even get my disk drive to read the original disk. I've tried 3 different keyboards to no avail!!!(/color)(/font)

which looks like:

How did you manage to get your imac up and running again? I only get an image of a lock, or the apple with the twirling circle. Tried all the suggestions, but can't even get my disk drive to read the original disk. I've tried 3 different keyboards to no avail!!!

Makes sense? laugh
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#7973 - 01/27/10 11:29 PM Re: security update 2010-001 can be deadly! [Re: tbrkopac]
artie505 Online


Registered: 08/04/09
I got into similar trouble once, and my last stab before having a nervous breakdown was to follow the instructions found here for "Resetting PRAM and NVRAM."

Hope this helps you as it helped me. smile

Edit: On second thought, please expand on "I only get an image of a lock [....]" (If possible, please post a screenshot [which you'll have to take with a digital camera].)

Also... > Tried all the suggestions, but can't even get my disk drive to read the original disk.

You can't get your Mac to boot from your install disc?

Is your issue actually related to an attempt to install Security Update 2010-001 or is it simply piggy-backed on macnerd10's post?

I suspect that if zapping PRAM doesn't help you out of your fix you've got a problem that requires a trip to a "Genius Bar" or other authorized Mac service provider.


Edited by artie505 (01/28/10 02:21 AM)
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#7974 - 01/28/10 12:49 AM Re: security update 2010-001 can be deadly! [Re: tbrkopac]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
Miracle, I guess. While it was starting up, I inserted the DiskWarrior CD and waited until the "screen of death". Then restarted from DW pressing C. This did not work. The problem was to get the CD out; it would not eject. Suddenly, the machine started up and I was able to swap the CD to SL install DVD and then performed system reinstall (it does Archive and Install by default). No more problems. Wish I had AppleJack on the computer but I did not. It is very interesting that resetting PRAM worked.
_________________________
Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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#7976 - 01/28/10 01:50 AM Re: security update 2010-001 can be deadly! [Re: macnerd10]
artie505 Online


Registered: 08/04/09
> It is very interesting that resetting PRAM worked.

That sounds like it refers to my experience, not yours.

Quoted (in part) from this Apple doc:

Quote:
Some information stored in PRAM includes:

Startup volume choice

That was the key for me and may also be the key for tbrkopac.

> (it does Archive and Install by default)

I believe you're the first poster to mention having done an A & I in Snow Leopard, so I'll ask you in precisely what state it left your son's MacBook Pro? (Lucky kid!)

Initial conjecture was that it would leave you at 10.6.2; did it do so, and which, if any, updates did you have to apply afterwards?

Thanks, Alex.
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The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#7978 - 01/28/10 03:17 AM Re: security update 2010-001 can be deadly! [Re: tbrkopac]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Originally Posted By: tbrkopac
How did you manage to get your imac up and running again? I only get an image of a lock, or the apple with the twirling circle. Tried all the suggestions, but can't even get my disk drive to read the original disk. I've tried 3 different keyboards to no avail!!!
It sounds as if an Open Firmware Password has been enabled. Did this happen?
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Jon

OS 10.14.6, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#7979 - 01/28/10 03:45 AM Re: security update 2010-001 can be deadly! [Re: jchuzi]
artie505 Online


Registered: 08/04/09
I never mention OFP ("I suspect that if zapping PRAM doesn't help you out of your fix you've got a problem that requires a trip to a "Genius Bar" or other authorized Mac service provider."), nor, as I recall, do some other posters; a trip to an authorized tech is the best advice I'll give users who may be in the OFP fix, because there's no good reason I've ever run across or thought of for them to be in it without knowing that and why they are in it!


Edited by artie505 (01/28/10 09:16 AM)
Edit Reason: Add quote & clarify
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#7996 - 01/28/10 02:44 PM Re: security update 2010-001 can be deadly! [Re: artie505]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
Artie, sorry if I did not quote you - I thought it was obvious about the PRAM.
AFAIK, reinstalling SL goes by A&I by default. Since the SL install disk was 10.6 (over 10.6.2), it left the machine with 10.6. It did not restart after the process, but did not ask for anything during it. I then applied a pre-downloaded 10.6.2 combo update, then launched Software Update, and applied all updates from SU, except for the Security 1-2010. So far, so good.
P.S. The lucky kid saved me a bunch of money getting through college in three years instead of four, so I guess that MBP was well deserved!
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Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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#7997 - 01/28/10 03:55 PM Re: security update 2010-001 can be deadly! [Re: artie505]
dkmarsh Offline

Moderator

Registered: 08/04/09

Quote:
...there's no good reason I've ever run across or thought of...

Well, what about someone who inherits a Mac with a firmware password enabled? Or, perhaps more likely, what about someone who acquires one of the hundreds of fire-sale Macs that schools and other large organizations regularly dispose of when upgrading their equipment?

Such Macs are reasonably likely to have had firmware passwords enabled due to institutional security concerns, and it's not too much of a stretch to imagine those passwords sometimes not being disabled prior to disposal.
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#8000 - 01/28/10 05:46 PM Re: security update 2010-001 can be deadly! [Re: macnerd10]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
Well, I got an update. The kernel panic at the startup may not be related to the Security Update after all. After several days of normal work, the screen of death with a kernel panic returned. It is intermittent. Will reset the PRAM and run DW. Something's wrong on the other end...
Sorry for the confusion; must be a coincidence.

P.S. It was a coincidence blush . Apple store genius determined that the graphic card is about to die and needs replacement. In fact, problems with hardware graphics acceleration are listed among the common causes of kernel panics. Guess, there is no need for software checks.

On another note, it would be nice to hear more about the SecU 1-2010. Anybody with more problems or is it good to go?


Edited by macnerd10 (01/28/10 07:14 PM)
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Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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#8012 - 01/29/10 01:21 AM Re: security update 2010-001 can be deadly! [Re: macnerd10]
artie505 Online


Registered: 08/04/09
Originally Posted By: macnerd10
Artie, sorry if I did not quote you - I thought it was obvious about the PRAM.
AFAIK, reinstalling SL goes by A&I by default. Since the SL install disk was 10.6 (over 10.6.2), it left the machine with 10.6. It did not restart after the process, but did not ask for anything during it. I then applied a pre-downloaded 10.6.2 combo update, then launched Software Update, and applied all updates from SU, except for the Security 1-2010. So far, so good.

1. Yeah, it was kinda obvious, Alex, but I sometimes get even weirder and prefer the explicit obvious.

2. That sounds like you did your "A & I" without booting from your Snow Leopard disc?

I was hoping you could tell us if you can "A & I," and with what parameters, by booting from your disc (by clicking on "Utilities.")

(The early press on SL's incarnation of "A & I" was that it would have left you with 10.6.2.)

> P.S. The lucky kid saved me a bunch of money getting through college in three years instead of four, so I guess that MBP was well deserved!

Cool! cool

It was, indeed, well deserved.

Kudos to your son.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#8014 - 01/29/10 01:28 AM Re: security update 2010-001 can be deadly! [Re: macnerd10]
artie505 Online


Registered: 08/04/09
> In fact, problems with hardware graphics acceleration are listed among the common causes of kernel panics.

My experience, both real-world and anecdotal, has been that kernel panics at startup are frequently video card/logic board related.

> On another note, it would be nice to hear more about the SecU 1-2010. Anybody with more problems or is it good to go?

I had no issues with it, and the lack of negative posts is also a good thing.

Just be certain to not fall into V1's trap by d/l'ing the wrong version.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#8015 - 01/29/10 01:58 AM Re: security update 2010-001 can be deadly! [Re: dkmarsh]
artie505 Online


Registered: 08/04/09
Originally Posted By: dkmarsh

Quote:
...there's no good reason I've ever run across or thought of...

Well, what about someone who inherits a Mac with a firmware password enabled? Or, perhaps more likely, what about someone who acquires one of the hundreds of fire-sale Macs that schools and other large organizations regularly dispose of when upgrading their equipment?

Such Macs are reasonably likely to have had firmware passwords enabled due to institutional security concerns, and it's not too much of a stretch to imagine those passwords sometimes not being disabled prior to disposal.

(You forgot about the ubiquitous and ever-popular "I had some people over my house last night, and this morning...." grin )

You're correct in a sense, of course, but, in a larger sense, everybody in any of your enumerated situations actually does have at least a vague idea of "what and why."

They all know that they've acquired a "new" Mac that the previous owner must have done something to, because they have this-here problem.

(I'm curious about how Tina B. will respond to my post.)
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#8018 - 01/29/10 03:21 AM Re: security update 2010-001 can be deadly! [Re: macnerd10]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Originally Posted By: macnerd10
On another note, it would be nice to hear more about the SecU 1-2010. Anybody with more problems or is it good to go?
I had no problems with it.
_________________________
Jon

OS 10.14.6, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#8023 - 01/29/10 06:44 AM Re: security update 2010-001 can be deadly! [Re: macnerd10]
alternaut Offline

Moderator

Registered: 08/04/09
Originally Posted By: macnerd10
On another note, it would be nice to hear more about the SecU 1-2010. Anybody with more problems or is it good to go?

FWIW, I put it on my wife's MPB which she took on the road. I haven't had any calls about problems, yet... laugh

Oops, just realized that MBP is running 10.5.8, not Snowy. Still, no issues.


Edited by alternaut (01/29/10 06:47 AM)
Edit Reason: Different OS version
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#8031 - 01/29/10 01:37 PM Re: security update 2010-001 can be deadly! [Re: alternaut]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
Thanks everybody for the update! I will now go for it now.
_________________________
Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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#8052 - 01/29/10 11:47 PM Re: security update 2010-001 can be deadly! [Re: macnerd10]
artie505 Online


Registered: 08/04/09
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#8061 - 01/30/10 02:12 PM Re: security update 2010-001 can be deadly! [Re: artie505]
macnerd10 Offline


Registered: 08/04/09
Loc: Los Angeles, CA
Yes, yesterday. So, let's wait.
Thanks, Artie.
_________________________
Alex
3.1 GHz 13" MacBook Pro 2015, 8 GB RAM, OS 10.11.2, Office 2011, TimeWarner Cable
2.8 GHz Xeon Mac Pro 2010, 16 GB RAM, OS 10.11.2, Office 2011, LAN

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Moderator:  alternaut, dkmarsh, joemikeb