An open community 
of Macintosh users,
for Macintosh users.

FineTunedMac Dashboard widget now available! Download Here

Previous Thread
Next Thread
Print Thread
TLS in mail
#62552 09/12/22 04:03 PM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
Today I got an email from my mail server that said in the heading:

Deactivation of TLS 1.0, TLS 1.1 and unencrypted access

It said one or more of my devices had this technology and wouldn't work after they deactivate the TLS stuff.
I looked on my server settings and it says "no TLS". I assume that makes it a moot point?

I only use apple mail on my MacBook, not my iPhone or my iMac, so I'm not sure which device they are talking about that has TLS activated. Maybe it's just a blanket email. Who knows?

It also says: If the above applies to you, (maybe it is a blanket email) please take a moment to check your POP3 and/or IMAP server settings and make sure that you have enabled an encrypted connection. I don't see any encryption options for me to choose.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: TLS in mail
plantsower #62553 09/12/22 05:16 PM
Joined: Aug 2009
Likes: 7
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 7
TLS (Transportation Layer Security) a.k.a. SSL (Secure Sockets Layer) provides end-to-end encryption of messages. You will find the settings....
  • macOS Mail > Preferences > Accounts > here
  • iOS Settings > Mail > Accounts > select provider > under IMAP select the account ID > Advanced > INCOMING SETTINGS
  • iPadOS Settings > Mail > Accounts > select provider > Account > Advanced > INCOMING SETTINGS


"Sacred cows make the best hamburger"

- Mark Twain
Re: TLS in mail
joemikeb #62554 09/12/22 07:48 PM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
Mine says "no TLS certificate." That's why I think it's a moot point. Which is good, I guess, because it will not work with my mail server in the near future as they stated in the email.



Originally Posted by joemikeb
TLS (Transportation Layer Security) a.k.a. SSL (Secure Sockets Layer) provides end-to-end encryption of messages. You will find the settings....
  • macOS Mail > Preferences > Accounts > here
  • iOS Settings > Mail > Accounts > select provider > under IMAP select the account ID > Advanced > INCOMING SETTINGS
  • iPadOS Settings > Mail > Accounts > select provider > Account > Advanced > INCOMING SETTINGS


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: TLS in mail
plantsower #62555 09/12/22 09:30 PM
Joined: Aug 2009
Likes: 7
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 7
Sounds reasonable, but to prevent any future conflicts, verify that TLS or SSLĀ¹ is deactivated (unchecked) in Mail's settings on your Mac, iPhone, and iPad.


Footnotes:
  1. SSL (Secure Sockets Layer) is the original name for the technology, but that name has recently been deprecated in favor of the name TLS (Transportation Layer Security) as it more accurately reflects its place in the seven layer network model.


"Sacred cows make the best hamburger"

- Mark Twain
Re: TLS in mail
joemikeb #62556 09/12/22 09:34 PM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
Joe, there is nothing to deactivate. That is what I am trying to tell you. It just says "no TLS." It's not there to deactivate. confused

Originally Posted by joemikeb
Sounds reasonable, but to prevent any future conflicts, verify that TLS or SSLĀ¹ is deactivated (unchecked) in Mail's settings on your Mac, iPhone, and iPad.


Footnotes:
  1. SSL (Secure Sockets Layer) is the original name for the technology, but that name has recently been deprecated in favor of the name TLS (Transportation Layer Security) as it more accurately reflects its place in the seven layer network model.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: TLS in mail
plantsower #62557 09/12/22 09:36 PM
Joined: Aug 2009
Likes: 7
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 7
Apparently that is one of those items that only shows up if it is detected as being present.


"Sacred cows make the best hamburger"

- Mark Twain
Re: TLS in mail
joemikeb #62558 09/12/22 10:00 PM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
Yeah, I'll see what happens when they deactivate the TLS thingy on their end.

Originally Posted by joemikeb
Apparently that is one of those items that only shows up if it is detected as being present.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: TLS in mail
plantsower #62560 09/13/22 05:13 PM
Joined: Aug 2009
Likes: 7
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 7
Eliminating TLS in these days of high security awareness somehow seems a questionable choice.


"Sacred cows make the best hamburger"

- Mark Twain
Re: TLS in mail
joemikeb #62561 09/13/22 05:30 PM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
Well I guess mail.com thinks it's important some how. Funny how all the server settings are available under mail-prefs-accounts with mail.com but there is none of that with yahoo mail on my Apple mail acct.


Originally Posted by joemikeb
Eliminating TLS in these days of high security awareness somehow seems a questionable choice.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: TLS in mail
plantsower #62562 09/13/22 07:06 PM
Joined: Aug 2009
Likes: 7
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 7
Yahoo mail and Apple mail accounts are automatic setups, but Mail.com is a manual setup. At one time, Apple Mail made the details of the various email accounts setups visible, and IIRC Apple Mail has always required TLS/SSL to be turned on. Later when automatic setup for major email hosting sites such as Google, Yahoo, Apple, etc. were added apple chose to hide their setup parameters. Given the amount of tech support expended both by Apple and the provider's tech support organizations when user's messed up account settings, that was a genius enhancement. Unfortunately, there are so many email providers and their setup parameters change, so often it is not feasible for Apple to attempt automatic setup of any but the most popular (and troublesome?) providers.


"Sacred cows make the best hamburger"

- Mark Twain
Re: TLS in mail
joemikeb #62563 09/13/22 07:09 PM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
I guess that explains it. Though I don't get the part about tech support for those 3rd party servers. There is none! The yahoo website is useless for tech support. Can't get ahold or anyone on phone or email or forms. It's like that with a lot of companies nowadays. Can be very frustrating. I know they would have to hire tech, but that's part of doing business. They are cheaping out and leave their customers very frustrated.



Originally Posted by joemikeb
Yahoo mail and Apple mail accounts are automatic setups, but Mail.com is a manual setup. At one time, Apple Mail made the details of the various email accounts setups visible, and IIRC Apple Mail has always required TLS/SSL to be turned on. Later when automatic setup for major email hosting sites such as Google, Yahoo, Apple, etc. were added apple chose to hide their setup parameters. Given the amount of tech support expended both by Apple and the provider's tech support organizations when user's messed up account settings, that was a genius enhancement. Unfortunately, there are so many email providers and their setup parameters change, so often it is not feasible for Apple to attempt automatic setup of any but the most popular (and troublesome?) providers.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: TLS in mail
plantsower #62592 09/27/22 07:32 PM
Joined: Aug 2009
Likes: 7
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 7
Originally Posted by plantsower
I guess that explains it. Though I don't get the part about tech support for those 3rd party servers. There is none! The yahoo website is useless for tech support. Can't get ahold or anyone on phone or email or forms. It's like that with a lot of companies nowadays. Can be very frustrating. I know they would have to hire tech, but that's part of doing business. They are cheaping out and leave their customers very frustrated.

Tech support is VERY expensive and can easily be the difference in the color ink used to print the bottom line on the income statement (Ie. keeping it black instead of Red). That leaves the third party provider with few options,
  1. Cut operational costs wherever possible, beginning with non-essential services like tech support.
  2. Sell the user's data to anyone with the money to pay for it (up to and potentially including message content).
  3. Attach paid advertising to all emails (which generally costs them customers and pushes the bottom line deeper into the RED.)
  4. Provide the service on a subscription basis (which is growing more common)
  5. Discontinue the service (which benefits the competition).
  6. Go out of business (which reduces competition and arguably harms the customer).


Apple provides free email service and tech support as a marketing incentive to sell more Macs, iPhones, iPads, Apple Watches, Apple TVs, etc. which is where they make their money.


"Sacred cows make the best hamburger"

- Mark Twain
Re: TLS in mail
joemikeb #62593 09/27/22 09:14 PM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
Free tech support? How so? I thought that was only via AppleCare.

Also, the CEO and other officers make a lot more than chump change for their jobs. I think they can afford tech support but want their huge salaries instead.

It's the same with utility companies and any other large company. The higher ups make outrageous salaries with poor customer service to show for it.

Sorry for the negativity but it's the truth.


Apple provides free email service and tech support as a marketing incentive to sell more Macs, iPhones, iPads, Apple Watches, Apple TVs, etc. which is where they make their money. [/quote]


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1




Re: TLS in mail
plantsower #62594 09/27/22 10:35 PM
Joined: Aug 2009
Likes: 7
Moderator
Offline
Moderator

Joined: Aug 2009
Likes: 7
Originally Posted by plantsower
Free tech support? How so? I thought that was only via AppleCare.

Don't confuse Applecare with Applecare+. Applecare refers to the one year warranty and 90 day complimentary telephone and in store support coverage that comes free with every Apple product. AppleCare+ is the extended warranty coverage that lasts for two years, or more if paid monthly rather than in a lump sum, and for an additional cost includes coverage for theft and loss.

As to the outrageous salaries, there is no argument that the earnings ratio between the CEO and the janitor in most companies is grossly out of line, but Apple spreads its wealth more equitably than most.


"Sacred cows make the best hamburger"

- Mark Twain
Re: TLS in mail
joemikeb #62595 09/28/22 01:41 AM
Joined: Aug 2009
Likes: 6
Online

Joined: Aug 2009
Likes: 6
Originally Posted by joemikeb
Don't confuse Applecare with Applecare+. Applecare refers to the one year warranty and 90 day complimentary telephone and in store support coverage that comes free with every Apple product. AppleCare+ is the extended warranty coverage that lasts for two years, or more if paid monthly rather than in a lump sum, and for an additional cost includes coverage for theft and loss.
I've always thought that the free AppleCare included with your purchase and the purchased, extended AppleCare+ covered hardware, but that tech support related to the OS is always free.

Have I been mistaken all these years?


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: TLS in mail
artie505 #62596 09/28/22 01:59 AM
Joined: Sep 2009
Likes: 1
OP Offline

Joined: Sep 2009
Likes: 1
I've always thought that the free AppleCare included with your purchase and the purchased, extended AppleCare+ covered hardware, but that tech support related to the OS is always free.

Have I been mistaken all these years? [/quote]

Yes, you have been mistaken. It's hardware and support, then no support after the 3 years. Though I've been told by people on this forum that some techs will help without the AppleCare+. I just haven't had the nerve to try it.


MacBook Pro - Catalina 10.15.7
Safari Tech Prev 14.2
Safari 14.1.1
Firefox 94.0.2
Music 1.0.6.10
iPhone 7 Version 14.1





Moderated by  alternaut, dianne, MacManiac 

Link Copied to Clipboard
Powered by UBB.threads™ PHP Forum Software 7.7.4
(Release build 20200307)
Responsive Width:

PHP: 7.4.25 Page Time: 0.030s Queries: 46 (0.021s) Memory: 0.6561 MB (Peak: 0.7809 MB) Data Comp: Zlib Server Time: 2022-09-28 12:16:54 UTC
Valid HTML 5 and Valid CSS