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Sporadic can't copy songs
#57817 02/08/21 05:56 PM
Joined: Dec 2009
kevs Offline OP
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Joined: Dec 2009
I'm copying some songs from itunes to finder. Mostly dragging over, and copying is fine/working. But about one in 5 wont' copy, instead of the green + icone see greyed out 0 icon, Baffling. Any clues here? Thanks. I don't see a pattern to ones not working/ copying.

Re: Sporadic can't copy songs
kevs #57825 02/08/21 10:31 PM
Joined: Aug 2009
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  • Do you see the "greyed out 0 icon" before or after your drag the tune out of Music?
  • Can you play the tunes with a "greyed out 0 icon" in Music?
  • What is the source of the tunes ie. were they copied from a CD or were they bought on the iTunes store?
  • In Music, in the sidebar under Library you select Songs is there an exclamation mark in a circle next to the name of the faulty tunes?


joemikeb • moderator
Re: Sporadic can't copy songs
joemikeb #57829 02/09/21 12:04 AM
Joined: Dec 2009
kevs Offline OP
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Joe thanks the 0 icon ( which has slash through it) happen while I'm dragging.

The tunes are still in the playlist in Songs.

The tunes I own, are on external HD.

There are no faulty tunes, all good, and 80% of time drag from songs to finder ok, but 20% times the plus does not come up, but the 0, so frustrating.

Re: Sporadic can't copy songs
kevs #57836 02/09/21 06:31 PM
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After some experimentation I think I understand what is happening. First some background on how Music works. The Music app is a Graphical front-end to a database which in turn contains multiple other databases. The actual tunes are stored in one of those internal databases and what you see in the app are links, or pointers, to the actual tunes. When you drag an object (tune, album, playlist) from Music the number in the icon indicates the number of tunes linked to that object. When you drag a tune from your playlist and the number is zero it indicates the tune represented by the icon no longer exists in iTunes or the link between the actual tune and the library entry has been broken. While broken links are relatively rare, there are a lot of ways they can get broken and I would venture that for those of us whose Music libraries have existed for decades and have gone through several updates, rebuilds, and changes from the earliest iTunes until 2021 it is rare not to have at least a few broken or missing links (no pun intended). However the number of missing links you are encountering (~20%) is, in my experience, extreme and I have no explanation for why this may have occurred in your library. Certainly I have never encountered anything like that, but my library is synched across all of my devices via iCloud and I only store a very few carefully chosen selections on my iPhone and watch.

Fortunately there is a relatively easy fix.
  1. Launch Music while holding down the Option key (⌥)
  2. From the menu that appears select "Create Library…"
  3. The default is Music 1 and that is as good a choice as as any. NOTE: This does not delete you existing corrupted library, rather starts a new index into your Music Library. The downside is, you will lose your carefully curated playlists. 😢
  4. You can switch between your old and new Libraries simply by holding the option key (⌥) when launching Music.

NOTE: This will not restore tunes that have been deleted from your library but if the tunes still exist in your Library the links will be restored.


joemikeb • moderator
Re: Sporadic can't copy songs
joemikeb #57838 02/09/21 07:10 PM
Joined: Dec 2009
kevs Offline OP
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Joined: Dec 2009
Joe, the library is not corrupted. Those 20% songs that are difficult to drag over, play fine in itune. They are just stubborn to drag over. (though will double check that again later too.)

Last edited by kevs; 02/09/21 07:10 PM.

Moderated by  cyn, dianne 

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