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#53989 - 04/14/20 12:26 AM Safari freezes anyone?
artie505 Online


Registered: 08/04/09
Since I installed the 10.15.4 update which updated Safari to 13.1 I've been experiencing freezes while typing posts.

Anyone else?

I'll try running the Combo over the Software Update Delta I originally ran and see what happens.
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The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#53994 - 04/14/20 03:00 AM Re: Safari freezes anyone? [Re: artie505]
jchuzi Online


Registered: 08/04/09
Loc: New York State
I haven't seen that problem. Let us know if running the Combo helps. FWIW, I now make it a habit to use only the Combo when updating.
_________________________
Jon

OS 10.15.4, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#53997 - 04/14/20 03:12 AM Re: Safari freezes anyone? [Re: jchuzi]
artie505 Online


Registered: 08/04/09
I ran the Combo exclusively from day one, but after reading that the Deltas were machine specific I began updating via Software Update, and this is the first time I've had to run the Combo on top of the Delta.

So far so good. smile
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54006 - 04/14/20 08:32 AM Re: Safari freezes anyone? [Re: artie505]
Ira L Offline


Registered: 08/13/09
Loc: California
Do you mean posts on this site, or just in general?

I have still experienced delays, timeouts, etc. with posts on this site.
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On a Mac since 1984.
Currently: 27" iMacs, Macbook Air, macOS 10.15.x,; iPhones, iPods and iPads galore!

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#54014 - 04/14/20 11:40 AM Re: Safari freezes anyone? [Re: Ira L]
artie505 Online


Registered: 08/04/09
I've experienced it only while typing FTM posts.

This is entirely different than the usual issues that have plagued us for the past coupl'a years.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54018 - 04/14/20 12:23 PM Re: Safari freezes anyone? [Re: artie505]
artie505 Online


Registered: 08/04/09
Nope, no luck with the Combo. It just happened again.

It seems to happen only when I try to click on "Preview Post." I get no response to the click, and it takes a bunch of additional clicks before I get a response.

I"ll try waiting, to see if the additional clicks are really necessary, and I"ll also try working with Activity Monitor open.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54019 - 04/14/20 12:33 PM Re: Safari freezes anyone? [Re: artie505]
jchuzi Online


Registered: 08/04/09
Loc: New York State
Have you tried disabling extensions to see if one of them is causing the problem?
_________________________
Jon

OS 10.15.4, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#54021 - 04/14/20 02:08 PM Re: Safari freezes anyone? [Re: jchuzi]
artie505 Online


Registered: 08/04/09
I'd be awfully surprised if an ad blocker is my culprit, but I'll never find out. My ad blockers are more important to my well-being than this occasional, minor annoyance is detrimental.

But thanks for the thought.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54022 - 04/14/20 02:16 PM Re: Safari freezes anyone? [Re: artie505]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
I have run into one or two hard freezes in Safari Technical Preview that I attributed to network conditions, but I have also noticed a real uptick in dropped characters when typing, such as writing this reply which I had attributed to fat fingering the keyboard or maybe the result of the muscle relaxant I am on. It isn't consistent and seems to home in bursts. Does that sound like what you are encountering?




Edited by joemikeb (04/14/20 02:21 PM)
Edit Reason: finish what I started
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joemikeb • moderator

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#54024 - 04/14/20 02:47 PM Re: Safari freezes anyone? [Re: artie505]
freelance Offline


Registered: 08/05/09
Loc: London, UK
Shot in the dark: try booting in Safe Mode and see if the freezing still occurs. That will purge the font caches at the same time. Last time I had such problems, it was down to fonts.
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iMac (19,1, 3.1 GHz i5, 10.14.6, 40 Gb RAM) with Mac Pro (5,1, dual-2.4 GHz, 10.13.6, 24 Gb RAM) used as a server and to run 32-bit apps via Screen Sharing. MacBook Air (1.8 Ghz, 8 Gb RAM, 10.14.6, 256 Gb SSD) all patched through a Vodafone router and BT Wi-Fi Extender, Canon TS8351 printer/scanner.

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#54039 - 04/14/20 11:02 PM Re: Safari freezes anyone? [Re: joemikeb]
artie505 Online


Registered: 08/04/09
Originally Posted By: joemikeb
Does that sound like what you are encountering?

Not at all. My issue is limited to when I click on "Preview Post" I don't see the animation, and my cursor, but, I think, not my keyboard, is frozen for a period of time.

And I don't recall it ever happening when I click on any of the other post/preview/delete options.

I'll pay closer attention to precisely what's happening and report back.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54040 - 04/14/20 11:13 PM Re: Safari freezes anyone? [Re: freelance]
artie505 Online


Registered: 08/04/09
Originally Posted By: freelance
Shot in the dark: try booting in Safe Mode and see if the freezing still occurs. That will purge the font caches at the same time. Last time I had such problems, it was down to fonts.

The problem isn't nasty enough to induce me to live in safe mode for more than a minute or two, but I'll try the safe boot to purge those caches.

Thanks for the suggestion.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54073 - 04/16/20 07:16 AM Re: Safari freezes anyone? [Re: artie505]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
FYI I have definitely been encountering Safari freezes today on FTM, and two bank site. I can roll the page up and down or swipe sideways, but no click action was accepted. An observation: the end of the freeze coincided with the start of a Time Machine backup.
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#54074 - 04/16/20 08:13 AM Re: Safari freezes anyone? [Re: joemikeb]
artie505 Online


Registered: 08/04/09
Originally Posted By: joemikeb
FYI I have definitely been encountering Safari freezes today on FTM, and two bank site. I can roll the page up and down or swipe sideways, but no click action was accepted. An observation: the end of the freeze coincided with the start of a Time Machine backup.

Did the end of each separate freeze coincide with TM, or did one freeze last long enough for you to experience it on more than one website? I don't run TM, so I can't look at this from that angle, but I"ll see if I can dream up some sort of analog for it.

I've now run into the glitch on wunderground.com in addition to FTM.

I've had Activity Monitor on my desktop, but it didn't show anything.

I"m trying to quantify this, but it's shifty.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54090 - 04/16/20 10:00 AM Re: Safari freezes anyone? [Re: artie505]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Originally Posted By: artie505
Did the end of each separate freeze coincide with TM, or did one freeze last long enough for you to experience it on more than one website? I don't run TM, so I can't look at this from that angle, but I"ll see if I can dream up some sort of analog for it.

Each incident lasted anywhere from thirty seconds to a minute and then would quit. I did notice during one episode that both the mouse and trackpad reported re-connecting to bluetooth. I can't reconcile a bluetooth disconnect with the fact I could use the mouse and trackpad to scroll but not click. 🤔

Originally Posted By: artie505
I've now run into the glitch on wunderground.com in addition to FTM.

I've had Activity Monitor on my desktop, but it didn't show anything.

I"m trying to quantify this, but it's shifty.

I didn't see anything in Activity Monitor either. Based on Freelance's suggestion I used TinkerTool System to flush the font caches and I haven't seen the problem since, but it is sufficiently intermittent that doesn't necessarilly mean anything. Tinkertool System has a tool that permits deactivating selected application cache files, testing and then restoring or discarding the various application caches as appropriate. I am going to try that if this continues to happen only in Safari.

It has occurred to me that the association with Safari/Safari Technology Preview could simply be because it is the app I spend the most time using.
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#54105 - 04/16/20 11:45 PM Re: Safari freezes anyone? [Re: joemikeb]
artie505 Online


Registered: 08/04/09
Originally Posted By: joemikeb
Each incident lasted anywhere from thirty seconds to a minute and then would quit.

My freezes don't last that long. I always forget to look at the clock, but seat of the pants, I'd say 10-15 seconds.

Originally Posted By: joemikeb
Originally Posted By: artie505
I've now run into the glitch on wunderground.com in addition to FTM.

I've had Activity Monitor on my desktop, but it didn't show anything.

I didn't see anything in Activity Monitor either. Based on Freelance's suggestion I used TinkerTool System to flush the font caches and I haven't seen the problem since, but it is sufficiently intermittent that doesn't necessarilly mean anything. Tinkertool System has a tool that permits deactivating selected application cache files, testing and then restoring or discarding the various application caches as appropriate. I am going to try that if this continues to happen only in Safari.

It has occurred to me that the association with Safari/Safari Technology Preview could simply be because it is the app I spend the most time using.

I forgot to mention that freelance's suggestion prompted me to try a safe boot, but the issue has recurred several times since.

Safari is the app that I, too, spend the most time using, but I use enough other apps enough of the time that I"d expect the issue to have reared its head in at least one of them at least once, but nope. (I've now experienced it for the first time on the FTM Forums page.)

I wonder why this issue seems to be affecting only the two of us? It's obvious enough that everyone else can't possibly be missing it, and it's not like Safari is an obscure, infrequently encountered app.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54116 - 04/17/20 07:20 AM Re: Safari freezes anyone? [Re: artie505]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Actually my wife has complained of it too.
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#54129 - 04/17/20 10:42 AM Re: Safari freezes anyone? [Re: artie505]
ryck Offline


Registered: 08/04/09
Loc: Okanagan Valley
Originally Posted By: artie505
I wonder why this issue seems to be affecting only the two of us? It's obvious enough that everyone else can't possibly be missing it, and it's not like Safari is an obscure, infrequently encountered app.

Like Jon, I have not encountered the issue.
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ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
Canon MX710 Printer
Epson Perfection V500 Photo Scanner
Time Machine on 1TB LaCie USB-C
Carbon Copy Clone on 500GB OWC Mercury OTG Pro

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#54131 - 04/17/20 11:17 AM Re: Safari freezes anyone? [Re: ryck]
artie505 Online


Registered: 08/04/09
Originally Posted By: ryck
Originally Posted By: artie505
I wonder why this issue seems to be affecting only the two of us? It's obvious enough that everyone else can't possibly be missing it, and it's not like Safari is an obscure, infrequently encountered app.

Like Jon, I have not encountered the issue.

Your situation may be explainable by the fact that you're not up to date with macOS.

Jon's current, so I dunno what's up with him, or, for that matter, everybody else.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54133 - 04/17/20 02:01 PM Re: Safari freezes anyone? [Re: artie505]
jchuzi Online


Registered: 08/04/09
Loc: New York State
I can't explain it either. In any event, I have not had anything remotely like your issue.
_________________________
Jon

OS 10.15.4, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365

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#54134 - 04/17/20 03:03 PM Re: Safari freezes anyone? [Re: jchuzi]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
The problem still has not recurred since I flushed the system and user font caches 🤞

I installed MacOS 10.15.5 Beta 1 this afternoon so that will have changed the test parameters and make any conclusions from my experience suspect. 😞
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joemikeb • moderator

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#54238 - 04/21/20 10:17 PM Re: Safari freezes anyone? [Re: joemikeb]
artie505 Online


Registered: 08/04/09
I couldn't use TinkerTool System because I screwed up and used up my free trial, but I ran everything both OnyX and Catalina Cache Cleaner had to offer, and I'm still experiencing slowdowns. frown
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54239 - 04/22/20 04:29 AM Re: Safari freezes anyone? [Re: artie505]
artie505 Online


Registered: 08/04/09
New info: On wunderground.com I can bring on a freeze on a 10 day view page by not doing anything for an indeterminate while.

And I can bring one on on an FTM Posting form by doing nothing for a similar indeterminate while, BUT only if my focus is NOT on the "Post:" box, i.e. no flashing cursor in the box.

This has been 100% reproducible so far.

Chances are the delay is why the bug is so obscure.
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54241 - 04/22/20 07:38 AM Re: Safari freezes anyone? [Re: joemikeb]
artie505 Online


Registered: 08/04/09
Originally Posted By: joemikeb
I installed MacOS 10.15.5 Beta 1 this afternoon so that will have changed the test parameters and make any conclusions from my experience suspect. 😞

By the way, which version of Safari are you running in 10.15.5?

My issue is with Version 13.1 (15609.1.20.111.8).
_________________________
The new Great Equalizer is the SEND button.

In Memory Of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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#54245 - 04/22/20 08:36 AM Re: Safari freezes anyone? [Re: artie505]
joemikeb Offline
Moderator

Registered: 08/04/09
Loc: Fort Worth, Texas
Originally Posted By: artie505
By the way, which version of Safari are you running in 10.15.5?

My issue is with Version 13.1 (15609.1.20.111.8).

The version of Safari in MacOS 10.15.5 is Version 13.1.1 (15609.2.3), but I haven't opened Safari in literally years other than to test something. Instead I use Safari Technology Preview and the current version is Release 104 (Safari 13.2, WebKit 15610.1.8.3). The webkit version is equally if not more important than the Safari version as Safari is essentially a GUI for Webkit.

Apple uses STP to test out new features some of which will make it into a Safari release and some will either morph into something else or simply disappear. Some of those new features are substantial like a new webkit build, some are unnoticeable to all but the most techie user, and some are significant changes that will effect even the casual user.
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