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EasyEnvelopes anyone?
#53911 04/10/20 06:32 PM
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jchuzi Online OP
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I bought EasyEnvelopes and can't use it. It is easy enough to create an envelope, but it appears horizontally on the screen, and my Epson printer requires that the envelope be fed vertically. Consequently, this app is of no use to me.

The Help menu is of no help, and contacting the developer has been impossible. The page keeps timing out and Safari says that it cannot open the page. I attempted to get a refund from Apple but that has been refused. Luckily, I can print envelopes created in Pages, but that's more convoluted than I want.

If anyone uses EasyEnvelopes, please advise me of a workaround if you can. Otherwise, can anyone recommend a similar app? I see some listed in App Store but I have already been burned once and don't wish to repeat the experience.


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: EasyEnvelopes anyone?
jchuzi #53912 04/10/20 06:55 PM
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The print dialog pane doesn't offer you a "rotate" option?

That's pretty lame!


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: EasyEnvelopes anyone?
artie505 #53913 04/10/20 08:42 PM
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Originally Posted By: artie505
The print dialog pane doesn't offer you a "rotate" option?

That's pretty lame!
There is a rotate option but it is grayed out. Bummer! mad


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: EasyEnvelopes anyone?
jchuzi #53915 04/10/20 10:44 PM
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I briefly tried using EasyEnvelopes several years ago and ran into the same issue. The only solution I ever found was to print the envelope to a PDF then open the PDF in Preview and there I could rotate the image. Obviously that was not a satisfactory solution so I created a template in NeoOffice and like your experience in Pages that too was clumsy.

The solution I use today is a Brother QL710 wireless label printer and the accompanying software. I just print the labels and stick them on the envelope. They are excellent quality and I have never had an issue with one coming adrift in the mail.


joemikeb • moderator
Re: EasyEnvelopes anyone?
joemikeb #53916 04/11/20 12:06 AM
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We're old enough to remember when an envelope with Pitney-Bowes postage was looked upon as junk mail. I tend to feel the same about envelopes with labels. Has time passed me by?


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: EasyEnvelopes anyone?
jchuzi #53917 04/11/20 08:58 AM
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Originally Posted By: jchuzi
I bought EasyEnvelopes and can't use it. It is easy enough to create an envelope, but it appears horizontally on the screen, and my Epson printer requires that the envelope be fed vertically. Consequently, this app is of no use to me.

I went to the link and note that the publisher is Ambrosia Software, which would account for unfixed issues and your inability to contact the company. The software not getting any bug-fix attention because Ambrosia is no longer in business.

I have two or three pieces of Ambrosia software and, when one of them decided not to recognize my registration number, I tried to contact Ambrosia only to learn they had gone the way of the Dodo Bird. It's too bad as they were a decent company.

Last edited by ryck; 04/11/20 09:09 AM.

ryck

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Re: EasyEnvelopes anyone?
jchuzi #53918 04/11/20 09:59 AM
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Sorry, can't help with EasyEnvelopes, but you can create a template in most DTP applications. [rant] The industry standard companies, like QuarkXPress and Adobe InDesign, are using their positions to gouge on price, and the subscription model came about because people found ways to avoid paying the exorbitant prices. [/rant]

I've kept an eye out for alternatives and you might like to investigate Affinity Publisher. They have a half price sale on. They have a free trial period, but for £24 for a lifetime license, you get a top quality application for the price of a month's subscription to Adobe CS.

I've bought all their applications (Publisher, Photo and Designer) and they are first class and have decent online tutorials and user forums.

I'm not shilling for the company, just a happy customer.


iMac (19,1, 3.1 GHz i5, 10.14.6, 40 Gb RAM) with Mac Pro (5,1, dual-2.4 GHz, 10.13.6, 24 Gb RAM) used as a server and to run 32-bit apps via Screen Sharing. MacBook Air (1.8 Ghz, 8 Gb RAM, 10.14.6, 256 Gb SSD) Vodafone router and Devolo Wi-Fi Extender, Canon TS8351 printer/scanner.
Re: EasyEnvelopes anyone?
freelance #53919 04/11/20 10:06 AM
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Thanks for the recommendations, but I think that I'll pass. I rarely need to print an envelope and find it faster and cheaper to simply hand-write the address and affix my return address label. In the few instances where I feel the need for a more formally addressed envelope, I can still use Pages and put up with its unnecessarily complicated interface.


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: EasyEnvelopes anyone?
jchuzi #53920 04/11/20 10:09 AM
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A windowed envelope works for me, as long as you get the address on your letter located properly.


iMac (19,1, 3.1 GHz i5, 10.14.6, 40 Gb RAM) with Mac Pro (5,1, dual-2.4 GHz, 10.13.6, 24 Gb RAM) used as a server and to run 32-bit apps via Screen Sharing. MacBook Air (1.8 Ghz, 8 Gb RAM, 10.14.6, 256 Gb SSD) Vodafone router and Devolo Wi-Fi Extender, Canon TS8351 printer/scanner.
Re: EasyEnvelopes anyone?
ryck #53921 04/11/20 11:48 AM
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Originally Posted By: ryck
[I] note that the publisher is Ambrosia Software, which would account for unfixed issues and your inability to contact the company. The software not getting any bug-fix attention because Ambrosia is no longer in business.

Why does Apple allow software by a dev who's pocketing the money but not supporting the app (which hasn't been updated in 7 years) to be sold on the App Store?

Says something about their vetting process.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: EasyEnvelopes anyone?
artie505 #53922 04/11/20 01:59 PM
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Originally Posted By: artie505
We're old enough to remember when an envelope with Pitney-Bowes postage was looked upon as junk mail. I tend to feel the same about envelopes with labels. Has time passed me by?
We are also old enough to remember the Bob Dylan song from 1964 [I]The Times They Are A-changin'" grin


joemikeb • moderator
Re: EasyEnvelopes anyone?
jchuzi #53923 04/11/20 03:24 PM
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Originally Posted By: jchuzi
In the few instances where I feel the need for a more formally addressed envelope, I can still use Pages and put up with its unnecessarily complicated interface.


The interface for envelopes in the latest version of Pages is not that complicated. Sure, not the same as EasyEnvelope's widget (which I too used until it stopped working), but you just open a new envelope "document" from the Template Chooser (Stationery) and type in your address info. Maybe the number of envelope options is annoying—what is the difference between a Modern Envelope and a Business Envelope—but at least it works cleanly.


On a Mac since 1984.
Currently: 27" iMacs, Macbook Air, macOS 10.15.x,; iPhones, iPods and iPads galore!
Re: EasyEnvelopes anyone?
joemikeb #53927 04/11/20 07:18 PM
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Originally Posted By: joemikeb
Originally Posted By: artie505
We're old enough to remember when an envelope with Pitney-Bowes postage was looked upon as junk mail. I tend to feel the same about envelopes with labels. Has time passed me by?
We are also old enough to remember the Bob Dylan song from 1964 [I]The Times They Are A-changin'" grin

Granted, but non-responsive.

I don't get all that much mail, but I almost never get any with stick-on address labels, and when I do, it's NEVER from either a known sender or one whose message is the least bit meaningful.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: EasyEnvelopes anyone?
artie505 #53933 04/12/20 12:09 AM
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Originally Posted By: artie505
Originally Posted By: ryck
[I] note that the publisher is Ambrosia Software, which would account for unfixed issues and your inability to contact the company. The software not getting any bug-fix attention because Ambrosia is no longer in business.

Why does Apple allow software by a dev who's pocketing the money but not supporting the app (which hasn't been updated in 7 years) to be sold on the App Store?

I wondered the same thing. Shareware gives us many good software choices that don't cost an arm and a leg, but it won't be there if we don't support it. If this kind of thing is allowed, people are unfortunately going to be disinclined to pay for the shareware and, eventually, there will be less and less. That hurts both us and the developers.

Last edited by ryck; 04/12/20 12:11 AM.

ryck

iMac (Retina 5K, 27", 2017), 3.4 GHz Intel Core i5, 8GB RAM, 2400 MHz DDR4
OS Mojave 10.14.6
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Re: EasyEnvelopes anyone?
ryck #53935 04/12/20 01:08 AM
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Originally Posted By: ryck
If this kind of thing is allowed, people are unfortunately going to be disinclined to pay for the shareware and, eventually, there will be less and less. That hurts both us and the developers.

Not to mention Apple's bottom line, which is usually their primary concern.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: EasyEnvelopes anyone?
artie505 #53942 04/12/20 01:55 PM
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What is even more curious to me is it wasn't that long ago when Apple went through the App Store offerings and removed lots of old software packages because they were not actively supported (ie. had not been updated in a given span of time, 3 years as I recall). So how did EasyEnvelopes slip by?

FWIW I submitted a trouble report, I will be interested to see what response comes back.

Last edited by joemikeb; 04/12/20 02:03 PM.

joemikeb • moderator
Re: EasyEnvelopes anyone?
joemikeb #53950 04/12/20 11:41 PM
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And under those circumstances they still rejected Jon's refund request?

Sterling business practice! Guaranteed to win friends and influence people. tongue


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: EasyEnvelopes anyone?
artie505 #53955 04/13/20 10:52 AM
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jchuzi Online OP
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Apple did email me, asking for an evaluation of my experience with them. They won't like what I told them, but I let them know that their behavior is unacceptable.


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: EasyEnvelopes anyone?
artie505 #54219 04/21/20 01:04 PM
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jchuzi Online OP
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I just filed a dispute with Discover, so we'll see if I get satisfaction that way. I feel like David taking on Goliath, but Discover may have just the slingshot I need.


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: EasyEnvelopes anyone?
jchuzi #54865 06/10/20 05:10 PM
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David took on Goliath and David won! Discover refunded my money and Apple automatically suspended my iTunes and App Store accounts. A phone call to Apple solved the problem. Apparently, if you cancel a charge, App Store goes "tilt". The rep told me that I should have consulted Apple first and I kindly informed her that I did, to no avail. At any rate, there was no problem reinstating me to the land of the living.


Jon

macOS 10.15.7, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: EasyEnvelopes anyone?
jchuzi #54868 06/10/20 06:11 PM
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Mostly cool !


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire

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