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Session Cookies
#50156 10/06/18 04:06 PM
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ryck Offline OP
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I recently set up an account and everything was working fine until this morning. I was in the account, but distracted for a while with a phone conversation, during which the site timed me out. When I tried to log back in I was denied with this message:

Session Cookies Required

Your browser does not support session cookies. Please enable support for session cookies and try again.


I've looked through Safari Preferences and cannot find anything that would allow me to enable session cookies.

Last edited by ryck; 10/06/18 04:06 PM.

ryck

"What Were Once Vices Are Now Habits" The Doobie Brothers

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Re: Session Cookies
ryck #50157 10/06/18 04:13 PM
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Safari most certainly does support session cookies...by default...no pref involved.

I wonder if your site is referring to one or both of the "Prevent cross-site tracking" and "Ask websites not to track me" prefs?

If so, I'd scratch it off of my list.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Session Cookies
artie505 #50158 10/06/18 04:45 PM
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ryck Offline OP
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Originally Posted By: artie505
I wonder if your site is referring to one or both of the "Prevent cross-site tracking" and "Ask websites not to track me" prefs?

"Prevent cross-site tracking" was checked, so I unchecked it. "Ask websites not to track me" was not checked, so I left it as is. After a restart, nothing changed.

Then I also unchecked "Enable content blockers" under "Settings for this website" but, again after a restart, nothing changed. I'll send them a note.

I've restored all setting to the defaults. This is a hospital health portal so they will be very particular about security. I wonder if their system has made a decision based on the fact that there was a timed out event? I'll send them a note.

Last edited by ryck; 10/06/18 04:48 PM.

ryck

"What Were Once Vices Are Now Habits" The Doobie Brothers

iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Ventura 13.6.3
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Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
Re: Session Cookies
ryck #50159 10/06/18 04:52 PM
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Originally Posted By: ryck
Then I also unchecked "Enable content blockers" under "Settings for this website"....

I don't know if it's pertinent in this instance, but unchecking "Enable..." does NOT disable Ghostery; it's got to be toggled from its own pane.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Session Cookies
ryck #50161 10/06/18 06:09 PM
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Assuming that that site did, indeed, place a cookie, try deleting it and logging in again. You could also empty the Safari cache (option -command-E), but you may have to quite Safari afterwards and relaunch it.

Last edited by jchuzi; 10/06/18 06:29 PM.

Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P600, Photoshop CC, Lightroom CC, MS Office 365
Re: Session Cookies
jchuzi #50162 10/06/18 06:52 PM
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ryck Offline OP
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Originally Posted By: jchuzi
Assuming that that site did, indeed, place a cookie, try deleting it and logging in again.

Which makes me wonder... "Could my Cookie software be the culprit?". The site would place a cookie but Cookie would delete it after each session (I had not yet set the site up as a "Favourite"). Maybe that indicated non-support to the health site.


ryck

"What Were Once Vices Are Now Habits" The Doobie Brothers

iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Ventura 13.6.3
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
Re: Session Cookies
ryck #50163 10/06/18 07:26 PM
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ryck Offline OP
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Issue resolved....

It seems to have been connected to the address saved as a bookmark. I redid the bookmark, eliminating a bunch of stuff after .ca, and the site no longer sends out the session cookie message.

Thanks, artie and Jon, for your ideas.

Last edited by ryck; 10/06/18 07:28 PM.

ryck

"What Were Once Vices Are Now Habits" The Doobie Brothers

iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Ventura 13.6.3
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C
Re: Session Cookies
ryck #50164 10/06/18 10:58 PM
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Originally Posted By: ryck
Which makes me wonder... "Could my Cookie software be the culprit?". The site would place a cookie but Cookie would delete it after each session (I had not yet set the site up as a "Favourite").

Just to clarify, Cookie is unable to touch session cookies; they're deleted automatically by Safari when it's quit.


The new Great Equalizer is the SEND button.

In Memory of Harv: Those who can make you believe absurdities can make you commit atrocities. ~Voltaire
Re: Session Cookies
artie505 #50165 10/06/18 11:05 PM
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ryck Offline OP
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Originally Posted By: artie505
Just to clarify, Cookie is unable to touch session cookies; they're deleted automatically by Safari when it's quit.

Aah, hence the term "session" cookies....the penny drops. blush


ryck

"What Were Once Vices Are Now Habits" The Doobie Brothers

iMac (Retina 5K, 27", 2020), 3.8 GHz 8 Core Intel Core i7, 8GB RAM, 2667 MHz DDR4
OS Ventura 13.6.3
Canon Pixma TR 8520 Printer
Epson Perfection V500 Photo Scanner c/w VueScan software
TM on 1TB LaCie USB-C

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